Website: www.ibm.com
Qualification: Bachelor's Degree/ Diploma
Experience: 0 - 4 Years
Location: Bangalore, Hyderabad
Job Role: IT Help desk - Technical Service representative
Job Description:
IBM Walk-ins For Freshers/ Exp in Bangalore and Hyderabad On 1st, 2nd, 3rd, 4th, 5th July 2013
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
Mandatory Skills:
# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
# Browser Support - Internet Explorer
# Strong computer skills required
# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
# Excellent oral and written communication skills.
# Excellent customer service orientation
# Neutral accent
Desired Skills:
# Ability to identify basic hardware parts and aware of basic hardware concepts
# User level familiarity with at least one e-mail client - Outlook, Notes etc..
# Skilled in commercially standard software applications and major desktop operating systems.
# Awareness of basic networking concepts and technologies.
# Questioning skills /probing skills, as relevant to the issue and level of the caller
Eligibility Criterion:
# Bachelor's Degree/ Diploma
# Fluency in Communications Skills (both spoken and written)/ soft skills
MANDATORY DOCUMENTS TO BE CARRIED:
1. Original photo id proof ( Pan card, Voters Id card or Passport)
2. Hard copy of this call letter
3. Updated resume
Note: PLEASE MENTION IBM HUMAN RESOURCES TEAM : DEEPAK KUMAR ON TOP OF YOUR RESUME
Walk In Details:
Walk In Date: 1st, 2nd, 3rd, 4th, 5th July 2013
Walk In Time: 10 AM to 1 PM
Venue:
BANGALORE:-
IBM India Pvt. Ltd,
EGL D Block, Behind Dell,
Koramangala Inner Ring Road,
Bangalore
Or
IBM India Pvt. Ltd, G1,
Ground Floor, Manyatta Tech Park,
Hebbal Outer Ring Road,
Bangalore
HYDERABAD:-
IBM India Pvt. Ltd,
3 B, MindSpace,
HI-Tech City, Madhapur,
Hyderabad.
ON SATURDAY 6TH JULY 2013 BTW:- 10AM TO 1PM
IBM India Pvt. Ltd, G1,
Ground Floor, Manyatta Tech Park,
Hebbal Outer Ring Road,
Bangalore
Or
IBM India Pvt. Ltd,
SA1, Ground Floor,
Opp to Jalbhavan,
Banerghatta Road,
Bangalore
Or
IBM India Pvt. Ltd,
3A, Mindspace, Madhapur,
Hi-Tech City,
Hyderabad.
Contact Person: Deepak Kumar A