Company Website: www.hcl.com
Qualification: BE,B.Tech,BCA,B.Sc
Experience: Fresher
Walk-in Location: Chandigarh
Job Location : Noida
Job Role: Technical Support
Job Description:
HCL Technologies Walk-in at Chandigarh For 2013 Pass Out Freshers On 1st Aug 2013
Soft Skills :
* Excellent communication and conversation skills (Verbal and Written)
* Good documentation skills
* Good working knowledge of MS OFFICE
* Should have good customer handling skills
* Able to handle unforeseen situations
* High level of acceptance
* Can drive HCLs value and its methodology
Technical Skills / Experience/Certification requirements :
* Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
* Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
* Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
* Ability to learn new information quickly and the willingness to do so at all times
* Ability to work flexible hours from time to time to cover for other staff
* Should have understanding of IT Environment and ready to learn new processes and technologies
* Customer Focus
* Teamwork
* Technical Expertise
* Interpersonal Effectiveness
* Concern for Order and Quality
* Knowledge of basic Networking and other technologies
* Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
* Good to have basic understanding of Client Server Architecture, OS
* CCNA/MCP/MSCAPreferred
Education requirements :
* B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics)
* 60% throughout in academics
* No current backlogs
* 2013 Pass Out only
Terms & Conditions :
* Willing to sign Service agreement (As applicable)
* Willing to relocate, if required
* Willing to work in 24*7 environment
* CTC of 1.8 L
Walk In Details:
Walk In Date:1st Aug 2013
Walk In Time:9 AM
Venue:
RIMT Campus,
Near Floating Restaurant,
Ambala-Ludhiana NH-1,
Sirhind Side
Mandi Gobindgarh-147301
Punjab, India